How to claim a VPN money-back guarantee

(Prototype credit: Olivier Le Moal/Shutterstock)

If you're on the search for a quality VPN service, you'll probable be looking to test it out by using a VPN gratuitous trial – after all, it can exist quite an investment, so making certain to try before you buy is an essential part of making the right choice.

This is specially important when it comes to streaming VPN services. If y'all program on unblocking particular streaming sites, it'southward essential to know that your called VPN can really access them. Trialling it first takes any risk out of the equation.

However, very few providers offer genuine free trials, and instead work on a money-back guarantee basis. This can seem like a hassle at all-time and a con at worst, so here we'll explain exactly how to claim a VPN coin-back guarantee so you can test out the best services and spend your coin wisely.

What is a VPN money-back guarantee?

Whether you want to use a NordVPN money-back guarantee, ExpressVPN money-back guarantee, or one from any other major provider, the general concept is the aforementioned.

First of all, you need to cull your programme and pay. Then, once you're fix upward, you take a certain period of fourth dimension to test out the software, and if you don't like it yous can claim a refund.

Most providers (including ExpressVPN and NordVPN) offer a xxx-day guarantee on every program. Then, while y'all're getting the all-time deal on longer plans, information technology might be worth buying a month to minimize your initial outlay.

Exist aware that some providers offer longer coin-back guarantees, but shorter plans may come up with less generous periods. For example, if yous purchase a twelvemonth-long programme with CyberGhost, y'all'll have a massive 45 days to merits your refund. Go for a one-month plan, though, and you'll only take 2 weeks to brand up your mind.

Man downloading a free trial on a laptop — (Image credit: Garagestock/Shutterstock)

How to claim a VPN money-dorsum guarantee

In the unfortunate instance that you have to brand use of a coin-back guarantee and claim a refund, the process is very unproblematic. All of our top-rated providers are reliable and trustworthy, and in our experience accept come true on their no-quibble promises.

For the quickest response, we recommend heading to your provider's live chat service (if it provides it). Here, you tin can speak in existent time to an operator. All yous need to do is say that you'd like a refund, and they'll go through whatsoever steps with you. You lot'll likely be asked why you're claiming your money back, only your reasoning shouldn't affect the outcome. The operator will then check that y'all're still within the time limit, and if and then, your refund will be candy.

If your provider doesn't offer alive chat, yous'll accept to send an e-mail to the support team. Replies usually come in minutes or hours rather than days, and whatever questions asked volition likely be the same.

The fourth dimension it takes for your refund to be candy may vary, but it shouldn't have longer than a calendar week. If you have whatever issues, don't be agape to follow upwards your emails – you're well within your right to make sure your refund is candy promptly and without hassle.

Learn more than: What kinds of gratis trials do VPNs offering?

How many times can y'all claim a VPN refund?

To avoid corruption of the system, almost all VPNs operate a one-fourth dimension refund policy. And then, for example, if you signed up to ExpressVPN six months ago, used the service for 25 days and then claimed a refund, you'd likely be refused a refund if yous did the same thing today. If this worries yous, it'due south definitely worth checking whatsoever small impress on the eligibility of the money-dorsum guarantee.

Nevertheless, if y'all claimed a refund from a provider a long time ago – we're talking several years at least – we would expect the provider to be lenient and offer you a refund again. This is by no ways a guarantee, though, so brand sure to check the small impress earlier committing if you've claimed before.

Hands on a keyboard using a VPN — (Image credit: Song_about_summer/Shutterstock)

Tin can I use the VPN as much equally I want and notwithstanding get a refund?

In most cases, yep. Tiptop providers similar ExpressVPN, NordVPN, Surfshark and Hotspot Shield impose no restrictions on how much you can use your VPN within the stipulated time period. It's true that some providers used to state that you could merely use a certain amount of data before your refund would become invalid, only at present these guarantees are normally unlimited and fairly standard industry-wide.

Again though, you should e'er read any terms and weather to ensure your provider is on the aforementioned page.

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Mo is VPN Editor at Tom'southward Guide. Day-to-day he oversees VPN, privacy, and cybersecurity content, and also undertakes independent testing of VPN services to ensure his recommendations are accurate and upwardly to appointment. When he's not getting stuck into the nitty-gritty settings of a VPN you've never heard of, you lot'll notice him working on his Peugeot 205 GTi or watching Peep Evidence instead of finally putting upwardly those shelves.

Source: https://www.tomsguide.com/features/how-to-claim-a-vpn-money-back-guarantee

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How to claim a VPN money-back guarantee